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Why us · Decisions · Updated 31 October 2026

Who decides your Ukrainian visa and work permit, and what we guarantee in writing

Three state bodies decide, each within a term set in law. We guarantee the work we sign for: scope, fee, our deadlines and refunds by stage.

Check my route · $99Ask on WhatsAppOffered a “guaranteed visa”? Send it to us on WhatsApp.
Who decides
Work permit
State Employment Service · ≤7 working days
Type D visa
Embassy of Ukraine · 10, up to 30 working days
Residence card
State Migration Service · ≤15 working days
Our part
The work in your engagement
Direct answer

Three state bodies decide: the State Employment Service issues the work permit within 7 working days, the Embassy of Ukraine decides the Type D visa within 10 working days and up to 30, and the State Migration Service issues the residence card within 15. We guarantee the work we sign for: scope, fee, deadlines and refunds by stage.

What the state decides, and what we put in writing

Decided by Ukrainian state bodies

  • Whether the work permit is issued (Law 5067-VI, Art. 42-6)
  • Whether the Type D visa is issued (Resolution 118)
  • Whether the residence card is issued (Resolution 322)
  • The consular fee and whether it is kept after a refusal

Guaranteed by us in your engagement

  • Scope, fee and our deadlines, in writing before case work
  • The employer checked before you pay anyone
  • Documents prepared and checked for a lawful route
  • Refunds by stage of work, as published

Each decision, its term and what follows a refusal

DecisionWho decidesTermAfter a refusal
Work permitState Employment Service, on the employer’s applicationWithin 7 working days of registration (Art. 42-6); published within 2 (Art. 42-7)Written refusal with grounds; appeal, or a new application once fixed
Type D visaEmbassy of Ukraine in Islamabad; VFS only accepts the file10 working days, up to 30 with extra checks (Resolution 118, para. 19)Reapply with the reason corrected, or appeal within 60 working days (para. 30); the consular fee is kept
Residence card (TRP)State Migration Service in UkraineWithin 15 working days (Resolution 322, para. 5)Get the written decision and its grounds; decide the next step with a lawyer

A refused visa, step by step: what a Type D refusal actually means.

How to read a “guaranteed visa” offer

Every Ukrainian decision has a term in law and an official body behind it, so a paid guarantee or a “fast-track” that beats the term promises something the seller does not control. Ask who will decide, under which article, and in what term; then check the employer and the permit in the official registers. Our guide to fake visa agents, the 15-point red-flags checklist and ten visa myths checked against the law show what these offers look like.

Already paid someone who promised a visa? Keep the receipts and messages and send them to us: a document review, $349, checks up to four papers for forgery indicators and gives a signed risk memo.

Our fees are tied to the stage of work

Each service is invoiced before it starts and refunded by stage under the refund policy: the assessment within 48 hours if work has not started, the consultation in full if cancelled 24 hours ahead. A refusal by a state body leaves these terms unchanged.

Questions about guarantees

Can anyone guarantee a Ukrainian visa?
Ukrainian law gives the visa decision to the embassy’s consular officers, and the work permit and residence card to two state services. An adviser can guarantee only their own work. A paid “guarantee” or “fast-track” that beats the statutory term is a scam signal; there is no lawful paid fast-track.
Is the visa fee refunded after a refusal?
The consular fee is kept after a refusal, under the embassy’s rules. Our own fees follow the stage of work under our refund policy and are unaffected by the decision.
Can I reapply after a Ukrainian visa refusal?
Yes. A refusal decides one application. You can correct the stated reason and reapply if the work permit or enrolment behind it is still genuine and in force, or file an appeal letter within 60 working days of receiving the refusal (Resolution No. 118, para. 30).
Does priority processing make the decision faster?
Priority, +$149, gives a same-day acknowledgement of your intake, faster internal review and a named case manager. The state terms for the permit, the visa and the residence card stay as the law sets them.
What happens if my work permit is refused?
The State Employment Service issues a written refusal with its grounds. It can be appealed, or the employer can file again once the problem is fixed. A permit refusal does not by itself bar you from a later visa.
What do you guarantee, then?
The work in your written engagement: the scope, the fee, our deadlines, a check of the employer before you pay anyone, documents prepared for a lawful route, and refunds by stage of work as published.

Read next

Sources

Before you pay for a promise

Get a written answer on which lawful route fits you.

Eligibility assessment, $99: a lawyer-validated written note on the routes that fit your case, in order, with an indicative timeline and your first action, within 3 working days. Holding an offer? Document review, $349: a lawyer reviews up to four Ukrainian documents and signs a risk memo.

Last reviewed: 31 October 2026. Permits, visas and residence cards are decided by Ukrainian state bodies; state terms quoted are statutory maximums. This page is general information; advice on your own case comes from a lawyer under a written engagement.

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